General Shipping
All products are shipped discreetly in a brown box with absolutely no indication as to the contents.
All goods that are dispatched are sent by a recorded insured service. This means goods will not be left on the door step or with neighbors. This enables a fully discreet service and your complete confidentiality.
Goods that are in stock are dispatched within 24 hours. If for any reason we are out of stock, we would expect to dispatch the goods in about 12 days but realistically this is much quicker. If their is a manufacturing delay with any products you will be notified by email as soon as we are aware.
We use Royal Mail and Parcel Force courier
UK
Goods are dispatched by the choice you select during checkout.
Royal Mail: If you are not in when the parcel arrives Royal Mail will keep the package at their local depot for 7 days enabling you to pick it up. After 7 days the parcel then returns to us, you will incur further charges to have it redelivered.
Parcel Force: If you are not in when the parcel arrives they will keep the package at their local depot for 5 days enabling you to pick it up. After 5 days the parcel then returns to us and you will incur further charges to have it redelivered.
UK Re-delivery charges
Royal Mail - £3.50
Courier - £5.50
Remote Location Delivery Charges
It has recently come to our attention that certain areas in the UK cost us a premium to reach by courier. Remote locations in Scotland tend to be the frequent ones. If your parcel requires this additional shipping charge we will advise you.
